Dozens of possibilities in one program

Discover the rich set of features offered by FELG Dent that will help take your practice to a whole new level.

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Easy and fast patient service

Patient's record - the patient’s entire medical documentation in one panel

  • Clinical record – ability to add entries, procedures, and recommendations
  • Surveys, consents, and declarations – signing documents on a tablet
  • Horizontal diagram – advanced module for reviewing the patient’s dentition
  • Treatment plan – personalization and smooth management of the treatment process
  • Perio chart – a tool for assessing and monitoring the patient’s periodontal condition
  • Photos/X-rays – adding images to the patient record, including directly from a phone
Well-filled appointment schedule

Modern calendar – simple appointment management with advanced features.

  • Available slot search – easy finding of open appointment times
  • Instant appointment booking – for new patients, existing patients, or from the waiting list
  • e-Registration – the ability for patients to book appointments via the website or mobile app
  • Appointment statuses – verification of confirmed, cancelled, and no-show visits
  • Calendar split view – intuitive division by units, doctors, and days of the week
  • Calendar view personalization – adjusting the layout to the individual needs of the user.
  • Doctor’s work schedule printout – quick generation and printing of the daily timetable for each doctor.
Settlements with patients fit for the 21st century.

Payment module – convenience and efficiency of financial processes in the facility.

  • Integration with online fiscal printers – the ability to print receipts directly in compliance with current regulations.
  • Support for payment terminals – smooth processing of card payments and other modern methods.
  • Payments through various methods – acceptance of cash, payment cards, bank transfers, with mixed and partial payments tailored to patient needs.
  • Document printing – the ability to generate and print receipts, invoices, pro forma invoices, and corrective invoices.
Data-driven management

Reports and analyses – a simple way to monitor financial and operational results.

  • Period summary – key data on operations in the selected period, enabling efficiency analysis.
  • Procedure report – analysis of the most frequently performed medical procedures and their effectiveness.
  • Costs and payments – detailed breakdowns of expenses and revenues, supporting financial management.
  • Settlements with doctors – transparent summaries of salaries and settlements with medical staff
  • Patient admissions book – registration and analysis of visits in full compliance with regulations
  • Working hours report (Chair profitability) – detailed insight into the use of resources such as dental units and staff working time.
A remedy for no-shows

Prepayments for appointments – an effective tool that motivates patients to attend their scheduled visits.

  • Minimized losses – fewer missed appointments thanks to the system
  • Reduced cancellations – fewer empty working hours and unused chairs
  • Financial security – protects the clinic from losses if a patient does not show up
  • Improved patient relationships – clear booking rules and greater responsibility for keeping appointments
  • Increased efficiency – fewer absences and better work organization
No more empty chair hours

Waiting list – effective calendar filling through management of patients on the waiting list.

  • Automatic matching of patients to cancelled slots based on specific criteria – including appointment duration, patient preferences, and time availability.
  • Real-time response – the system immediately analyzes the waiting list after a cancellation.
  • Better use of working time – fewer empty slots and higher calendar occupancy
  • Faster appointments for patients – the possibility of earlier dates increases their satisfaction
  • Better work organization – smoother operations and a higher level of service in the practice
Modern management of patient communication

VoIP telephony – control over calls thanks to the integrated call log.

  • Patient identification by phone number – instant access to their information during the call
  • Thorough call control – supports efficient reception management
  • Quick access to information – minimizing the risk of losing a patient due to lack of proper contact
  • Precise call status definition – optimization of the call handling process
  • Customizable voice announcements – highlighting the professionalism of the facility
  • Extension number assignment – facilitates internal communication
  • Operator identification – clear recognition of who is handling a given call
  • Mobile app support – increasing work flexibility
Reception workload reduction thanks to AI technology

Automated voice calls – automatic appointment confirmation with the patient through a natural conversation

  • Natural conversation with the patient – AI analyzes multi-threaded statements and adapts the dialogue
  • High communication comfort – designed with the patient in mind
  • Reduced patient no-shows – reminders about upcoming appointments
  • Reception staff relief – more time to handle incoming calls and patients in the facility
  • Increased efficiency in appointment management – no need for manual calling
  • Innovative AI technology – a step forward towards modern and automated practice management
A precise tool for determining costs

Dental chair hourly rate calculator – a tool that allows precise determination of operating costs

  • Calculating the actual cost of chair time – an easy-to-use calculator available in the system
  • Takes into account all operating costs – including rent and facility fees, loans/leases, service and insurance, IT support and marketing, and staff salaries
  • Ability to verify service prices – checking whether they match actual costs
  • Access to hard financial data – enabling informed business decisions on cost structure optimization
Monitoring patient satisfaction levels

NPS (Net Promoter Score) module – measuring patient satisfaction with the integrated module

  • Automatic post-visit surveys – the system sends them to patients after treatment
  • 1–10 rating – patients indicate how likely they are to recommend the practice
  • Qualitative feedback – option to leave additional opinions and suggestions
  • Valuable data on service quality – helping identify strengths and areas for improvement
  • Online reputation – the system can encourage patients to leave reviews on Google
  • Increased practice visibility – more positive reviews = greater trust
  • NPS monitoring and analysis – ongoing control of patient satisfaction levels
  • Strengthening patient relationships – by listening to their voice and responding to their needs
  • Continuous improvement of service standards – based on real feedback, not assumptions